Privacy Policy
Last updated: January 2025
1. Introduction
Carlos Canelón ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our contact form
- Subscribe to our newsletter
- Request a quote or consultation
- Engage our services
This information may include: name, email address, phone number, company name, and project details.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill your service requests
- Send you newsletters and marketing communications (with your consent)
- Improve our website and services
- Analyze website usage and trends
- Prevent fraud and enhance security
- Comply with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., hosting providers, email service providers, analytics providers).
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookies.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under GDPR:
- Right of Access: Request a copy of your personal data
- Right of Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request restriction of processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +33 06 24 45 54 28
- Address: Marnaz, France